Paws Indoors

Paws Indoors is the only mobile vets serving Norfolk and North Suffolk, that offers the full range of services that you would expect from any regular high street practice.

We bring the vet to your home, keeping pets, and their owners, relaxed and stress-free.

With fewer daily appointments, we can give you all the time and care you need, while our Hempnall surgery is there for operations, hospitalisation and further support.

We are well known for our compassionate and supportive palliative care and peaceful euthanasia appointments in the home. If you are having to face this difficult time please call us. You can also find more information here.

Call our friendly team on 01508 498718

When one of our team visits for the first time, they will prioritise getting to know you and your pets. So, what can you expect?

• There will be lots of time to talk as there will likely be many questions on both sides.
• We will give your pet time to check us out too. There is no need to worry about how your pet will behave. We will have seen it all before and will guide you on how to get the best from the visit.
• The vet will take a history. They will listen to what has happened to your pet in the past, your current concerns and perform a visual and physical examination.
• The vet will discuss their findings with you, discussing treatment options and whether further investigations, tests or trial therapy are appropriate. Some of these can be carried out at the time, and some will need to be planned for a future visit or require treatment at the surgery in Hempnall.
• All decisions are made jointly between you and the vet.

Seeing pets in their own environment has additional benefits in that the vet or nurse can better assess the pets’ behaviour when it is relaxed, how it interacts with other members of the household and determine how the home environment may be adapted to better suit their needs. For more information, check out our 5 Top tips to make a vet home visit as successful as possible.

The majority of assessments, treatments and routine healthcare requirements can be delivered to your pet within the home. These often include most blood testing and some ultrasound assessments.

Because we are examining pets in a home environment, often with only one vet team member, we rely on the pet’s compliance and goodwill to achieve our aims. Unfortunately, while most pets can be gently persuaded or bribed to be restrained and examined, many also object to such interventions.

We prefer to discuss with all owners the benefits versus the costs to your pet of any such intervention and make a plan that suits everyone.

• We will not force treatment on or manhandle animals that are already distressed. This sometimes means it will be in the animal’s best interest to conduct further investigations or treatment under sedation.
• We prefer to carry out procedures requiring sedation in the hospital where we have a full surgical suite, including emergency oxygen and resuscitation drugs easily to hand in the rare event they should be needed.
• It is possible to sedate younger, healthy animals at your home – e.g., to suture a wound or take blood from a fractious pet. However, the risks and benefits of such procedures need to be weighed before agreeing on a course of action.
• All surgery, dental, and in-patient treatments are carried out at the clinic in Hempnall.

Paws Indoors is an independent practice that has been running for over twenty years. Rosie has a wealth of experience treating pets at home, listening to, and liaising with owners to empower them to achieve the best outcomes for their pets, considering their particular circumstances, expectations, and budget. Every case is assessed and treated according to the individual needs of the pet and owner.

She is backed up by a small team of experienced clinical and reception staff. All are used to dealing with veterinary queries, offering a sympathetic ear and the time needed to understand your particular needs.

Being a small team, you can be assured that we will develop an ongoing understanding of your pet’s individual health needs.

Call our friendly team on 01508 498718